Crisp

Live chat and shared inbox

Free tier + paidRealtime, comments & collabcrisp.chat

What it is

Live chat widget plus a shared team inbox covering email, chat, WhatsApp and social channels, with a knowledge base, chatbot builder, co-browsing and campaign messaging. Priced per workspace with seats bundled in rather than strictly per agent, which is unusual in this category and much cheaper for small teams.

Why it earns a slot

The cheapest way to put a real support widget and shared inbox on a site — $45/mo covers four people where Intercom bills each of them separately. The free tier is enough for a two-person project to answer reader mail.

Know before you commit

The free plan caps you at 100 customer profiles, which a public site burns through in days. AI and chatbot features are metered as credits on top of the plan price, so the sticker price is not the whole bill.

Getting started

npm i crisp-sdk-web, or paste the Crisp website script tag

Field notes

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Pricing snapshot

Free: 2 seats, 100 customer profiles, no AI credits. Mini $45/mo per workspace (4 seats, 5,000 profiles, $5 AI credits); Essentials $95/mo (10 seats, 50,000 profiles, $25 credits); Plus $295/mo (20+ seats, 200,000 profiles). Extra seats $10/mo

Snapshots move fast — verify at checkout, and post a field note if it changed.

Drop into your Lovable chat

Evaluate Crisp (https://crisp.chat) for this project, then use it only if it fits what we are already building.
Context: Live chat and shared inbox. Live chat widget plus a shared team inbox covering email, chat, WhatsApp and social channels, with a knowledge base, chatbot builder, co-browsing and campaign messaging. Priced per workspace with seats bundled in rather than strictly per agent, which is unusual in this category and much cheaper for small teams.
Reviewer notes (general, not written for this codebase): The cheapest way to put a real support widget and shared inbox on a site — $45/mo covers four people where Intercom bills each of them separately. The free tier is enough for a two-person project to answer reader mail.
Watch out for: The free plan caps you at 100 customer profiles, which a public site burns through in days. AI and chatbot features are metered as credits on top of the plan price, so the sticker price is not the whole bill.
Pricing: Free: 2 seats, 100 customer profiles, no AI credits. Mini $45/mo per workspace (4 seats, 5,000 profiles, $5 AI credits); Essentials $95/mo (10 seats, 50,000 profiles, $25 credits); Plus $295/mo (20+ seats, 200,000 profiles). Extra seats $10/mo
Setup: npm i crisp-sdk-web, or paste the Crisp website script tag
Rules: treat the notes above as background only. Do not assume a theme, style, layout or feature that is not already in this project — inspect the existing code first and ask me before changing visual direction.

/api/public/tools/crisp

Neighbourhood

How Crisp sits against the rest of the atlas — swaps, companions and the tools builders actually save alongside it.

Instead of thisGiscus PartyKit Socket.IO Yjs Ably Agora Chatwoot Circle Cusdis

Named in the wiringIntercom

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Agora

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Chatwoot

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Open-source support inbox + chat

Free tier + paidRealtime, comments & collab

Self-host free under the MIT licence. Cloud Hacker $0 (2 agents, 500 conversations/mo, live chat only, 30-day retention); Startups $19/agent/mo annual; Business $39/agent/mo; Enterprise $99/agent/mo. Extra Captain AI credits $20 per 1,000

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Circle

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