Connect your app to Gong
Connect your Gong account to Lovable to bring sales call transcripts, call stats, and topics into your apps. You link your Gong API credentials once in Lovable, and your app securely reads conversation data without exposing secrets in your code.
Anyone building sales dashboards, coaching scorecards, or customer feedback digests using Gong call recordings and metadata.
Do this, in order
- 1
In Gong, go to Company Settings, select Ecosystem, open API, and create a new access key with the permissions your app needs.
Your app needs Gong API credentials to authenticate and read your sales call data.
- 2
Copy both the access key and access key secret immediately, and check if your account uses a regional API base URL instead of the default.
Gong only displays the secret once, and accounts on regional servers require the specific regional URL to avoid missing endpoint errors.
- 3
Open the Connectors page in Lovable, choose Gong, and click Connect.
This starts configuring the shared server-side connection for your workspace.
- 4
Enter a display name, paste the access key and secret, specify the regional base URL under Advanced settings if needed, configure sharing, and click Connect.
Lovable verifies your credentials with Gong and securely stores them so client-side code never sees the secret.
- 5
Open your Lovable project chat and ask Lovable to link your project to Gong and build your desired feature.
This connects the active project to your verified credentials so your app can query Gong data.
Paste this into your project
Use Gong to build a call review dashboard that lists last month's calls with their date, duration, participants, and topics, and display them in a searchable table filtered by sales rep.
Words decoded
- access key secret
- A private password paired with an API key that allows software to communicate securely with an external service.
- regional cell
- A specific geographic server cluster used by Gong; if your data lives on one, your app must talk directly to that regional web address.
- ISO 8601
- A standardized way to write dates and times including timezones (such as 2026-01-01T00:00:00Z) so computers avoid timezone confusion.
Where people get stuck
- Never paste your access key secret directly into chat prompts, URLs, or browser code; enter it solely into the Lovable connection settings form.
- If your Gong account is hosted on a regional server and you omit the custom base URL under Advanced Settings, all API calls will fail with 404 errors.
- Gong media links expire quickly, so retrieve links dynamically when needed rather than saving them in a database.
- All date filters must include full timestamps and timezones, as Gong rejects basic calendar date formats.
The short version, steps, decoder and prompt on this page are written automatically from Lovable's own documentation and can lag or misread it. The official page is always the authority.